Mastering Text Recruiting: A Comprehensive Guide for Recruiters

Project Broadcast 13 steps 3 minutes

1
Obtain Consent

Ensure you have explicit consent from candidates to receive text messages. Clearly communicate the purpose and frequency of the texts.

Text copied to clipboard
Hi {{firstName}}, this is {{recruiter}} from {{organization}}. Do we have your consent to communicate with you via text for updates and scheduling?

2
Personalize Messages

Personalization creates a positive candidate experience. Use the candidate's name and reference specific details related to the job or their application.

Text copied to clipboard
Hello {{firstName}}, we were impressed by your application for {{jobTitle}}. {{organization}} would love to discuss your candidacy further. When is a good time for a brief call?

3
Provide Clear Information

Clearly communicate the purpose of the message. Whether it's scheduling an interview, providing an update, or seeking additional information, clarity is crucial.

Text copied to clipboard
Good day, {{firstName}}. Your application for {{jobTitle}} is progressing well. We'd like to schedule an interview on July 24, 2024 at 3:00pm CT. Can you confirm your availability?

4
Be Professional

Maintain a professional tone in your messages. While texting is more informal, it's essential to represent the company positively.

Text copied to clipboard
Greetings {{firstName}}, this is {{recruiter}} from {{organization}}. We'd like to inform you that your resume has been shortlisted for the next phase. Exciting times ahead!

5
Include Relevant Details

Include essential details like date, time, and location for interviews. If providing a link, ensure it's functional and leads to the correct information.

Text copied to clipboard
Hi {{firstName}}, your interview for {{jobTitle}} is scheduled on July 24, 2024 at {{location}}. Please bring a copy of your resume. Looking forward to meeting you!

6
Optimize Timing

Consider the time zone and work hours of the candidate when sending messages. Avoid sending texts during non-business hours unless it's agreed upon.

Text copied to clipboard
Hello {{firstName}}, we hope this message finds you well. Considering your time zone, when would be a convenient time for a brief call to discuss your application?

7
Encourage Two-Way Communication

Invite candidates to respond. This opens up a channel for questions, clarifications, or additional information the candidate may want to share.

Text copied to clipboard
Hi {{firstName}}, feel free to reply with any questions or if there's additional information you'd like to share regarding your application. We're here to assist!

8
Use Keywords

Utilize keywords for easy interaction. For example, allowing candidates to reply with a specific keyword to confirm attendance.

Text copied to clipboard
Quick confirmation needed: Reply 'YES' if the date above works for your interview. Reply 'NO' if you need to reschedule. Thanks, {{recruiter}}.

9
Respect Candidate Preferences

Respect candidates' preferences regarding communication channels. If a candidate prefers email or phone calls, accommodate their choice.

Text copied to clipboard
Hello {{firstName}}, we respect your communication preferences. If you prefer updates via email or a phone call, please let us know. Your comfort matters.

10
Ensure Compliance & Provide an Opt-Out

Adhere to relevant privacy and data protection regulations. Be aware of opt-in and opt-out rules and incorporate them into your communication strategy.

Text copied to clipboard
This is {{recruiter}} from {{organization}}. Your consent to receive text updates is on file. If you wish to opt-out or have questions, reply 'STOP' or 'HELP.'

11
Monitor Response Rates

Track response rates to gauge the effectiveness of your text recruiting strategy. Adjust your approach based on candidate engagement.

12
Integrate Texts into Overall Communication Strategy

Ensure text messages align with your broader recruitment communication strategy. Maintain consistency across all communication channels.

13
Train Recruiters

Provide training to recruiters on best practices for texting candidates. Ensure they understand the company's guidelines and expectations.

Build momentum with your team without the noise. Connect, learn and grow with the audience you want, when you want.