Project Broadcast Recognized for Customer Satisfaction in the SMS Marketing Category

We’ve always believed Project Broadcast should do more than send messages. It should help businesses build better relationships, create meaningful conversations, and grow with confidence.

Today, we are thrilled to announce that this commitment to our users and their customers has been recognized on a national level. Project Broadcast has officially earned the 2026 Best for Customer Satisfaction distinction in the SMS Marketing category from Software Advice.

This recognition means a lot to us because it reflects what matters most: the experience our customers have with Project Broadcast every day.

“I love the ease of sending out messages to my entire team with one simple set up. I also love that there is an app for my phone so I can do it on the fly.”

–Terri Lee P., [Source: Software Advice]

Why Customer Satisfaction is Our North Star

This honor is a reflection of a nearly perfect 4.9 out of 5-star rating across more than 640+ verified reviews.

Our users consistently highlight that Project Broadcast delivers on the promise of “Smarter Texting.” Key factors that drove our 2026 satisfaction lead include:

• True Personalization: With advanced dynamic fields and custom tags, our users can send thousands of messages that each feel like a personal text, including first names, specific interests, and unique follow-ups.
• Scheduling with Sanity: Our “Broadcast Hours” feature allows business owners to schedule their outreach during their most productive times while ensuring messages are only delivered when their customers are awake and responsive.
• Unmatched Support and Training: We don’t just provide a tool; we provide a roadmap. Between our extensive video training, live webinars, and responsive support team, we ensure no user is left to “figure it out” on their own.

Real Voices from the Project Broadcast Community

“My overall experience has been excellent. I’ve used it daily since joining and it has made messaging my customers a lot easier and smoother and has saved me a ton of time.”

–Stacy M., [Source: Software Advice]

“I had a great first experience with Project Broadcast that helped me to send a campaign out to many customers–saving valuable time!”

– Carmen H., [Source: Software Advice]

Thank you for your feedback, your trust, and the way you continue to push us to improve. This recognition is meaningful because it comes from real user experience, and that makes it one worth celebrating.

We’re honored to be named Best for Customer Satisfaction by Software Advice — and we’re even more excited about what’s ahead.

Because for us, this is more than an award.

It’s a reminder to keep building, keep listening, and keep helping our customers grow.